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Questions commonly asked on Centricity™ Physician Office -
Practice Management.
How easily can I adapt Centricity Physician Office -
Practice Management to my practice?
Regardless of your practice size, organizational structure or
specialty, Centricity Physician Office – Practice Management (PM) will work for
you. Most other practice management programs force you to run your practice
their way. But Centricity Physician Office – PM fits you, not the other way
around. Our highly flexible practice management/SQL Server database
architecture was specifically designed to accommodate all practices. Its
compatibility with thousands of other Windows applications means you can better
use your data.
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When I hear Unix and DOS-based practice management systems
being referred to as "Windows dressing" or "Windows look-alike," what does that
mean?
Pure Windows®-based software offers huge advantages over older Unix
and DOS-based systems in terms of ease of use, computing power, flexibility and
cost effectiveness. Because of this, the older software manufacturers came up
with "new" product add-ons that look like Windows, yet are still based on
yesterday's Unix and DOS platforms. They simply overlaid Windows like graphics
onto their outdated technologies. Centricity Physician Office – PM is
completely different because it is a 100% Microsoft solution, designed from the
ground up with the latest, exclusive Microsoft technology. The result is a
system that is faster, more flexible and easier to use.
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What are the benefits of Centricity Physician Office -
Practice Management being "Designed for Microsoft XP?"
"XP" is the name for Microsoft's latest server technology, which
features a Windows-based operating system. Any product that displays the
"Designed for Microsoft XP" logo, such as Centricity Physician Office - PM, has
been thoroughly tested by Microsoft in the Microsoft BackOffice computing
environment to offer enhanced quality, features, ease of use and consistency to
your practice. Professional IT (Information Technology) managers prefer
Microsoft compatibility to ensure their software is up to date with the latest
technological advances. Our practice management solutions have been
Microsoft certified since 1995.
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How does Centricity Physician Office - How does Centricity
Physician Practice Management perform beyond Practice Management perform other
practice management software?
Unlike traditional practice management software and billing systems on
the market today, Centricity Physician Office - PM provides a comprehensive
solution to your healthcare computing needs - from billing and scheduling to
patient information, inventory control, scanning, EDI (electronic submission,
remittance, statements and eligibility) and managed care. And because GE is an
official Microsoft Certified Partner, and Centricity Physician Office - PM is a
leader for Windows-based practice management software, we work directly with
Microsoft’s Healthcare division to take full advantage of the latest software
innovations for healthcare. Offices using our software are seeing accelerated
cash flows, increased revenues, reduced expenses and better morale within their
office staff.
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What about training? Is Centricity Physician Office -
Practice Management easy to learn?
Offices that use our software report an increase in morale and
productivity soon after the product is installed. That's because it
empowers your staff to accomplish multiple tasks quickly and easily. Your staff
will enjoy a positive learning experience thanks to its intuitive design,
multitasking capabilities, friendly graphical-user interface, and short
learning curve. New users are up and running in days, not months. And, our
knowledgeable team of professionals has the experience to fully understand the
needs, expectations and technical strengths of our clients. We are committed to
providing top quality, hands-on training that is customized for each practice.
In addition to personal training, our computer-based training (CBT) modules and
online context-sensitive help make it easy for your staff to learn. These CBT
modules are interactive, in-depth and easily accessible within Centricity
Physician Office - PM. Online help, available from any screen or menu, gives
you screen-specific documentation at the touch of a key.
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After installing Centricity Physician Office - Practice
Management, what kind of support can I expect?
When you have a question or problem, you want it answered quickly and
accurately. We offer a wide variety of support options that are available over
the phone or the Internet. The fastest way to get answers is with our online
Knowledge Base, which addresses commonly asked questions and problems 24 hours
a day, 365 days a year. We also offer a variety of different support packages,
so you can choose the one that best suits the needs of your practice. To ensure
that you benefit from the latest technology, we offer a maintenance program
that provides regular updates to Centricity Physician Office - PM. These
updates will help you comply with the latest regulatory requirements, such as
HIPAA.
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Almost no other industry changes as fast as the healthcare
industry - especially with upcoming HIPAA regulations. How can I be
assured that Centricity Physician Office - Practice Management will keep me
current?
With today's focus on managed care, capitation and fee-for-service,
healthcare information systems are constantly changing. The older practice
management software solutions were initially designed simply to print a HCFA
form in the fee-for-service model. Then, these systems were patched to keep
pace with your office. In contrast, Centricity Physician Office - PM is a
state-of-the-art solution: its inherent Windows-based flexibility allows
it to easily adapt to the dynamic challenges of the healthcare industry.
At GE, we are fully involved in the HIPAA process. We have
developed and tested electronic claim and remittance formats according to HIPAA
requirements for electronic transactions. And, as new regulations come out, we
will be ready and so will you. Because Centricity Physician Office - PM runs on
Windows-compatible hardware - from a single PC to multiprocessor systems - you
can add hardware in affordable increments as your practice grows. Having an
integrated system based on Windows protects your long-term investment. Finally,
because our software is compatible with many other Windows applications, your
healthcare data becomes valuable information. You will no longer be limited by
complex Unix variants, DOS operating systems, or other limited and hard-touse
proprietary practice management software. You won't be limited to what a single
vendor can provide, but empowered to take full advantage of many value-added
applications being developed by a multitude of vendors.
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How does Centricity Physician Office - Practice Management
convert my data into strategic information?
Centricity Physician Office - PM provides extensive reporting
capabilities. Furthermore, because off-the-shelf products like Microsoft Excel®
and Access® can directly access your data, you have a world of information at
your fingertips. Our open database unlocks information that was
previously held hostage by old-style practice management systems. With
Centricity Physician Office - PM, you own the data and can use it to manage
your business more effectively.
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How can Centricity Physician Office - Practice Management
help my practice participate in managed care?
Centricity Physician Office - PM is flexible enough to handle billing
for any type of managed care contract. It handles unlimited managed care fee
schedules, payer analysis, physician productivity and reimbursement analysis of
procedures. A simple inquiry enables you to compare reimbursements by code and
procedure for all payers, which makes collections easier and helps you manage
cash flow. Many clients report that the information they obtain from our system
helps them negotiate better contracts for their practices.
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Will my investment in Centricity Physician Office -
Practice Management be protected when my practice is ready for an Electronic
Medical Record system?
Yes. Our sister product, Centricity Physician Office - Electronic
Medical Record (EMR), formerly Logician®, is the industry's leading EMR
solution for efficient, high-quality ambulatory care. Your ability to meet the
demands to improve quality, lower costs, enhance profits and tighten security
requires a transition from paper-based records to electronic information.
Centricity Physician Office - EMR solves clinicians' needs, while facilitating
the pursuit of quality, business performance, integration and security. In
addition, because Centricity Physician Office - PM utilizes MS-HUG's (Microsoft
Healthcare Users Group) industry standard ActiveX for Healthcare, based on HL7,
your practice will be able to choose the EMR system that best meets your
requirements. The HL7 data standard allows our software to exchange data with
any Windows-based EMR system. Centricity Physician Office - PM is already being
used with dozens of today's leading EMR systems (see www.gemedical.com for the
most recent list). In addition, our industry-standard interface engine provides
links to many other medical applications, including new hand-held and tablet
computer products.
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Can Centricity Physician Office - Practice Management run
on the Internet?
In keeping with our ongoing commitment to improve physician office
productivity, you can run Centricity Physician Office - PM software using the
two most popular access models: client/server or Web-hosted processing. Either
way, you get the same fully-functional, award-winning practice management
solution with the assurance that your data is secure.
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How do I make the switch to Centricity Physician Office –
Practice Management?
It's easy. If you're already using Microsoft Windows products for
other office functions, you may already have much of the necessary equipment
and training. If you're using a DOS or Unix environment, you'll find switching
to Centricity Physician Office - PM surprisingly easy and affordable. Your
staff is probably already familiar with Windows, since it's likely the same
technology they use at home. You no longer have to pay premium dollars for
non-premium technology.
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HIPAA Readiness Statement
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